FAQS

How many times can I use the coupons at an Initty Classic Partner Restaurant?

Hey there! We are glad that you are opting for it! You can utilize the classic membership as many times as you wish until you have coupons stored in for each restaurant.

How many Initty classic members can use their membership in one visit?

In a single visit, only one classic member will be allowed to use their membership at the partner restaurants, hotels, and resorts.

How many times can I use an offer at an Initty Classic Partner Hotel or Resort?

You can use classic membership once for each hotel and resort.

Steps to using a Restaurant offering.

Hey! Before placing the order, you have to show the Innity app, scan the Initty QR code at the outlet, and select the number of coupons you wish to redeem.

Steps to use the Hotel & Resort Offer.

It is super easy to use the Hotel & Resort offers! First, select the number of adults & children along with the date you want to visit the particular partner Hotel or Resort, then just raise the booking request!

Can I use coupons for Takeaways also?

No, at the dining Partner Restaurant, Takeaways are not valid; Takeaways are only valid on the selected Partner Outlets.

Can I share my Initty Classic Membership with a friend?

Yes! You sure can! Once you have shared it, then later it can’t be changed until that particular friend purchases our classic membership or till the expiry date.

Are there any days when classic membership is not valid?

Classic Membership Not valid days may vary category wise For A La Carte & Take Away Category 14TH & 15TH Jan, 14TH Feb, Dhuleti, Friendship day, Rakshabandhan, Diwali, Hindu New Year, Bhai Dooj, 25TH & 31TH Dec. For Unlimited & Fixed Meal Category 14TH & 15TH Jan, 14TH Feb, Dhuleti, Friendship day, Rakshabandhan, Diwali, Hindu New Year, Bhai Dooj, 25TH & 31TH Dec & on Sundays selected by Restaurants. For Hotels & Resorts Category 14TH & 15TH Jan, 14TH Feb, Dhuleti, Friendship day, Rakshabandhan, Diwali, Hindu New Year, Bhai Dooj, 25TH & 31TH Dec & on Dates selected by Hotels & Resorts.

Can I club Initty’s offer with any other ongoing offer at any outlet?

No, our offer can’t be combined with any other discount coupon and advertised special and payment modes will not be allowed from any discount wallets or online app.

Can I use "Buy 1 Get 1" & "Buy 2 Get 1" Category at the one time?

No, you can’t use both the categories at one time / one bill / one visit / one transaction.

After the meal, is it allowed to take the leftovers as parcel for home?

No, if you buy a meal using our offers then, you're not allowed to parcel the leftovers.

In the offers that promises Buy 1 Get 1 & Buy 2 Get 1 (depends upon the offer) which food item would be complimentary?

Take a note that, the food dish with a lower value - among the food ordered, would be given as a complimentary dish.

How many Coupons can be used per visit?

For A La Carte (Buy 1 Get 1) Up to 10 People

Dinners on table 1 2 3 4 5 6 7 8 9 10
Free Dishes 0 1 1 2 2 3 3 4 4 5

For Unlimited Up (Buy 2 Get 1) to 15 People

Dinners on table 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Free unlimited deal 0 0 1 1 1 2 2 2 3 3 3 4 4 4 5